FAQ's (Frequently Asked Questions)

We don't have a long list of frequently asked questions. The few we do receive are listed just below.

If a questions is not listed here, it is probably unique to your situatlon so we will give you a direct answer.

Our programs are web-based programs, which also automatically allow for the following options:

• A business owner can work equally well from the office or home on our programs
• Potential customers can check inventory and place orders online.
• A sales rep can, at a customer's location, enter and generate sales orders, check order status,
  inventory status as if he were sitting at a desk in the office.
• Clients can have view select areas of their own account, such as order status, invoices and statements.
• Digital and hardcopy files do not need to leave the the office to be viewed.

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Q: I don't know anything about databases or programming. Where do I begin to tell you what I need?
A: SImple - think of what you want the output to be, and we will taylor the inputs to match. The most requested outputs are searches and lists. Such as earch for a term within the stored information, or people (or companies) within a certain state. If you are using one of our billing programs, you can search for companies over, in-between, or under specified sales figures. It's up to you!

Q: What if I need custom programming?
A: On our website, everything is custom tailored from standard modules.

Q: If I decide I need some service that have a monthy fee, are there discounts?
A: Fee-based services get discounts by pre-paying for 3, 6 or 12 months.
    Additional services get discounts as add-ons to the primary services.

Q: What if I still do not know what I need?
A: Drop us an email with your phone number, and we will contact you.
    There is no cost or obligation, other than the services you decide are right for you.

 

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